Frequently Asked Questions

Everything you need to know about your Black Forest Industries order.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Black Forest Industries is committed to quality and ethics. We prioritize organic cotton and recycled fibers in our collections to ensure a lower environmental impact.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Affirm or Klarna.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific destination.