Returns & Exchanges
We want you to be fully satisfied with your Black Forest Industries purchase. If your apparel or accessories aren't a perfect fit, we offer easy returns and exchanges within 30 days of your delivery date.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure items are in their original, unworn condition with all tags attached, then securely pack them in the original shipping box or bag.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.